{"id":12,"date":"2023-04-12T19:25:25","date_gmt":"2023-04-12T18:25:25","guid":{"rendered":"https:\/\/www.cvchost.co.uk\/ccnew\/?page_id=12"},"modified":"2025-06-02T11:02:22","modified_gmt":"2025-06-02T10:02:22","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/www.ccuniforms.co.uk\/personal-creations\/refund-returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-93542f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"93542f2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dea6eb3\" data-id=\"dea6eb3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cfe9172 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cfe9172\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-6acd251\" data-id=\"6acd251\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-590770d\" data-id=\"590770d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-065a466 elementor-widget elementor-widget-text-editor\" data-id=\"065a466\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Effective Date:<\/strong> [01\/06\/25]<\/p><p>At <strong>CC Uniforms<\/strong>, we strive to provide high-quality school uniforms and personalised products. If you are not completely satisfied with your purchase, please review our <strong>Refunds &amp; Returns Policy<\/strong> below.<\/p><h3><strong>1. Returns Eligibility<\/strong><\/h3><p>You may return items if:<\/p><ul><li><p>They are <strong>unused, unworn, and in original packaging<\/strong>.<\/p><\/li><li><p>They are <strong>not personalised or custom-made<\/strong> (personalised items are non-refundable unless faulty).<\/p><\/li><li><p>The return request is made within <strong>[14] days<\/strong> of receiving your order.<\/p><\/li><\/ul><h3><strong>2. Faulty or Incorrect Items<\/strong><\/h3><p>If you receive an item that is <strong>damaged, defective, or incorrect<\/strong>, please contact us within <strong>3 working days<\/strong> of delivery. We will offer:<\/p><ul><li><p>A <strong>replacement<\/strong> for the faulty item.<\/p><\/li><li><p>A <strong>repair<\/strong> if applicable.<\/p><\/li><li><p>A <strong>refund<\/strong> if the item cannot be replaced or repaired.<\/p><\/li><\/ul><h3><strong>3. How to Return an Item<\/strong><\/h3><p>To initiate a return:<\/p><ol start=\"1\"><li><p>Email us at <strong>[<a href=\"mailto:ccuniformsltd@hotmail.com\">ccuniformsltd@hotmail.com<\/a>]<\/strong> with your order details and reason for return.<\/p><\/li><li><p>If approved, return the item to the provided address.<\/p><\/li><li><p>Once received, we will process your refund or exchange within <strong>[14] days<\/strong>.<\/p><\/li><\/ol><h3><strong>4. Refunds Process<\/strong><\/h3><ul><li><p>Refunds will be issued to the <strong>original payment method<\/strong>.<\/p><\/li><li><p>Shipping costs are <strong>non-refundable<\/strong>, unless the return is due to an error on our part.<\/p><\/li><li><p>Refunds may take <strong>[14] days<\/strong> to appear in your account.<\/p><\/li><\/ul><h3><strong>5. Non-Returnable Items<\/strong><\/h3><p>The following items <strong>cannot<\/strong> be returned or refunded:<\/p><ul><li><p><strong>Personalised or custom-made products<\/strong>.<\/p><\/li><li><p><strong>Items worn, washed, or altered<\/strong>.<\/p><\/li><li><p><strong>Sale or clearance items<\/strong> (unless faulty).<\/p><\/li><\/ul><h3><strong>6. Contact Us<\/strong><\/h3><p>For any return inquiries, please reach out to us at <strong>[<a href=\"mailto:ccuniformsltd@hotmail.com\">ccuniformsltd@hotmail.com<\/a>]<\/strong> or visit our <button type=\"button\" data-url=\"https:\/\/www.ccuniforms.co.uk\/delivery-returns\/\">Returns Page<\/button> for more details.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-b2cc03d\" data-id=\"b2cc03d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Effective Date: [01\/06\/25] At CC Uniforms, we strive to provide high-quality school uniforms and personalised products. If you are not completely satisfied with your purchase, please review our Refunds &amp; Returns Policy below. 1. Returns Eligibility You may return items if: They are unused, unworn, and in original packaging. They are not personalised or custom-made &hellip; <a href=\"https:\/\/www.ccuniforms.co.uk\/personal-creations\/refund-returns\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Refund and Returns Policy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - CCUniforms | Personal Creations Specialist in West Bromwich &amp; Sandwell<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ccuniforms.co.uk\/personal-creations\/refund-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - CCUniforms | Personal Creations Specialist in West Bromwich &amp; Sandwell\" \/>\n<meta property=\"og:description\" content=\"Effective Date: [01\/06\/25] At CC Uniforms, we strive to provide high-quality school uniforms and personalised products. 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